American Dynamics understands the needs of the field and has a team of application engineers to provide support in developing solutions.
Project Configurations
Our application engineers provide extensive experience in project consulting and pre-sales support. If you need assistance designing the most effective security solution, our trained team can help you:
- Walk you through using the IP Bandwidth & Storage Calculator to properly estimate storage needs
- Provide configuration suggestions for camera placement, storage calculations,
- Understand bandwidth requirements
- Select appropriate options for servers
- Offer CAD drawings of configurations
- Recommend video security installation best practices
Pricing & Inventory Questions
The Tyco Security Products application engineers can answer questions within a few hours about products in stock or the timeline for delivery of a desired order. Additionally, they can assist with return material authorizations (RMA) if necessary.
Sales Support
The application engineers can also assist with customer meetings and presentations. Tyco provides this resource for dealers to collaborate with in-house sales engineers to create winning sales presentations and demos for customers. Additionally, they can answer technical questions and troubleshoot customer issues.
Contact Our Application Engineers
To contact the team, email videoapps@tycoint.com or call +1.800.507.6268 option 2.
